| Frequently Asked Questions |
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Back To Customer Support |
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| General Questions: |
| | Q: How do I get a catalog of your products? |
| | Q: How do I find out who sells Freud products near me? |
| | Q: Where are Freud tools manufactured? |
| | Q: How do you pronounce the name Freud? |
| | Q: How do I register my tool? |
| | Q: Can I buy tools direct from Freud? |
| | Q: I live in the UK. Who can I contact to find a dealer? |
| | Q: I live in Europe. Who can I contact to find a dealer? |
| | Q: I live in Australia. Who can I contact to find a dealer? |
| | Q: Does Freud offer sharpening services for their blades, bits and cutters? |
| | Q: Do you have owners manual and guides on your site? |
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| Power Tool Questions: |
| | Q: Can I get a parts breakdown for my power tool? |
| | Q: Where can I get my tool repaired? |
| | Q: Where can I buy spare parts for your tools? |
| | Q: Can I purchase repair parts for Freud power tools? |
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| Router Bit Questions: |
| | Q: What speed setting should I use with my Freud router bit? |
| | Q: Do you have any instructional material on how to use your router bits? |
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| Saw Blade Questions: |
| | Q: What's the difference between a combination and a general purpose blade? |
| | Q: What saw blade do I use for my application? |
| | Q: Will the Dial-A-Width Dado fit on my saw? |
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| General Questions: |
| | Q: How do I get a catalog of your products? |
| | A: To view our catalog online, please click here. To request a printed catalog copy, you may either email Freud at customerservice@freudtools.com, or fill out the online form located here. |
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| | Q: How do I find out who sells Freud products near me? |
| | A: You can enter in your zip code in our dealer locater. Also, Freud products are available for purchase through our online partners. |
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| | Q: Where are Freud tools manufactured? |
| | A: Cutting Tools in Italy and Power Tools in Spain. |
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| | Q: How do you pronounce the name Freud? |
| | A: Freud is pronounced "froid" the same as famous Psychologist Sigmond Freud. The company name is actually from an Italian abbreviation of two words Fre short for Fresa (Cutter) and the abbreviation Ud for the city where we were founded Udine, to make "Freud" or "Cutters from Udine." |
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| | Q: How do I register my tool? |
| | A: Email your name, address, phone number, date of purchase, place of purchase, item purchased, and the serial number if it is a power tool, to customerservice@freudtools.com and we will register it for you. |
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| | Q: Can I buy tools direct from Freud? |
| | A: We do not sell direct. Freud sells only through authorized dealers. You may find your closest dealer on our web site or by calling our customer service department at 800-334-4107 Monday through Friday 8:30 AM to 5:00 PM EST. The only exception to this policy is power tool parts which are available direct from Freud. |
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| | Q: I live in the UK. Who can I contact to find a dealer? |
| | A: You can contact our office in the UK. They are located in Leeds and can be contacted through their web site at www.freudtooling.co.uk or by calling +44 0113-245-3737. |
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| | Q: I live in Europe. Who can I contact to find a dealer? |
| | A: You will need to contact our office in Italy. They are located in Udine and an be contacted through their web site at www.freud.it or by calling +390432551411. |
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| | Q: I live in Australia. Who can I contact to find a dealer? |
| | A: You will need to contact our office in Australia, Major Woodworking. They are located in Padstow and can be contacted by calling 02-9708-3154. |
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| | Q: Does Freud offer sharpening services for their blades, bits and cutters? |
| | A: No. However, we recommend that you check out our Authorized Sharpening Centers list for our certified sharpeners. |
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| | Q: Do you have owners manual and guides on your site? |
| | A: You may find all of our product manuals on our website in the technical support section under the customer support menu. |
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| Power Tool Questions: |
| | Q: Can I get a parts breakdown for my power tool? |
| | A: Many breakdowns are available online through the technical support link. Be sure to reference the correct version number. (i.e. V1,V2,V3, etc.) |
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| | Q: Where can I get my tool repaired? |
| | A: Freud offers factory repair service and we have a recommended list of local Authorized Power Tool Service Centers. If you would prefer to send your tool to Freud's factory repair service, you must obtain a return authorization number. Please contact our customer service at 800-334-4107 Monday through Friday 8:30 AM to 5:00 PM EST or email:customerservice@freudtools.com. If you email, please include details about your problem with your name and daytime phone number. |
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| | Q: Where can I buy spare parts for your tools? |
| | A: You can order them from any authorized Freud dealer or by calling our spare parts department at 800-334-4107 Monday through Friday 8:30 AM to 5:00 PM Eastern Time. |
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| | Q: Can I purchase repair parts for Freud power tools? |
| | A: Yes, Repair parts are available from Freud. |
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| Router Bit Questions: |
| | Q: What speed setting should I use with my Freud router bit? |
| | A: | Router Bit Speed Setting Chart | | Bit Diameter | 1″ | 1-1/4″ | 2-1/4″ | 3-1/2″ | | Max RPM | 24,000 | 18,000 | 16,000 | 12,000 |
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| | Q: Do you have any instructional material on how to use your router bits? |
| | A: Freud includes an instructional poster and DVD in some of the router bit sets. These sets include: Wide Crown Molding, French Doors, Entry & Interior Door, and Raised Panel Doors, etc.. |
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| Saw Blade Questions: |
| | Q: What's the difference between a combination and a general purpose blade? |
| | A: Combination blades are designed to crosscut and rip. General Purpose blades can be used for most wood cutting applications including plywood, laminated wood and melamine. |
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| | Q: What saw blade do I use for my application? |
| | A: We have a saw blade selection tool on our site that will help identify your needs. |
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| | Q: Will the Dial-A-Width Dado fit on my saw? |
| | A: Unfortunately there are too many saws for us to keep a list of what these specifications are for every machine and be able to keep it up to date with changes made by the manufacturers, but with some quick measurements you can determine if your saw is capable of running the Dial-A-Width. Click here for instructions. |
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